PRIVACY POLICY

Zip Online Services, S.L., in application of the current regulations on personal data protection, informs that the personal data collected through the forms on the website: http://www.ziptransfers.com are included in specific automated files of users of the services of Zip Online Services, S.L. The collection and automated processing of personal data are intended to maintain the commercial relationship and perform tasks of information, training, advice, and other activities related to Zip Online Services, S.L. These data will only be transferred to entities that are necessary for the sole purpose of fulfilling the aforementioned objective.

Zip Online Services, S.L. adopts the necessary measures to ensure the security, integrity, and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and the Council of April 27, 2016, on the protection of individuals regarding the processing of personal data and the free movement of such data, and repealing the former LOPD, the new Organic Law 3/2018 of December 5 on Data Protection and Guarantee of Digital Rights (LOPDGDD).

The user may at any time exercise the rights of access, opposition, rectification, cancellation, limitation, and portability recognized in the aforementioned Regulation (EU). The exercise of these rights can be carried out by the user via email at: management@ziptransfers.com or at the address: C. Llovera 53, 5-1, C.P. 43201 - Reus (Tarragona).

The user declares that all data provided by them are true and correct and commits to keeping them updated, informing Zip Online Services, S.L. of any changes.

For what purpose will we process your personal data?

At Zip Online Services, S.L., we will process your personal data collected through the website: http://www.ziptransfers.com for the following purposes:

• Compliance with the company’s commercial, labor, corporate, and accounting obligations.
• Providing services according to clients' particular needs to fulfill the contracts signed by the company.
• Sending commercial information and newsletters about new services offered on the website and within the sector.
• Transmitting data to third parties with whom contracts have been signed for this purpose, for commercial, contractual, administrative, marketing, and/or operational purposes.
• Executing a remotely signed contract with the user.
• Providing the services contracted by the user.
• Sending promotional information via electronic means.
• Providing information requested by the user through the contact form.

We remind you that you can object to receiving commercial communications by any means and at any time by sending an email to the previously indicated address.

The fields in these records are mandatory; it is impossible to fulfill the stated purposes if these data are not provided.

How long will the collected personal data be kept?

The provided personal data will be retained as long as the commercial relationship is maintained or until its deletion is requested and during the period in which legal liabilities may arise from the services provided.

Legitimacy

The processing of your data is carried out based on the following legal grounds that legitimize it:

• The request for information and/or the contracting of Zip Online Services, S.L. services, whose terms and conditions will be made available to you in any case before any possible contracting.
• Free, specific, informed, and unequivocal consent, as we inform you by providing this privacy policy, which, after reading it, if you agree, you can accept through a statement or a clear affirmative action, such as checking a designated box.
• If you do not provide us with your data or do so incorrectly or incompletely, we will not be able to attend to your request, making it impossible to provide the requested information or proceed with the service contracting.

Recipients

The data will not be communicated to any third party unrelated to Zip Online Services, S.L., except in cases of legal obligation.

Data Collected by Users of the Services

In cases where the user includes files with personal data on shared hosting servers, Zip Online Services, S.L. is not responsible for the user's failure to comply with the GDPR.

Intellectual Property Rights http://www.ziptransfers.com

Zip Online Services, S.L. owns all copyright, intellectual property, industrial property, "know-how," and any other rights related to the content of the website http://www.ziptransfers.com and the services offered therein, as well as the necessary programs for its implementation and related information.

Reproduction, publication, and/or non-strictly private use of the contents, in whole or in part, of the website http://www.ziptransfers.com are not permitted without prior written consent.

Intellectual Property of Software

The user must respect third-party programs made available by Zip Online Services, S.L., even if they are free and/or publicly available.

Zip Online Services, S.L. has the necessary exploitation and intellectual property rights over the software.

The user does not acquire any rights or licenses over the contracted service, the software necessary for providing the service, or the technical tracking information of the service, except for the rights and licenses necessary for fulfilling the contracted services, and only for their duration.

For any actions beyond contract compliance, the user must obtain written authorization from Zip Online Services, S.L., being prohibited from accessing, modifying, or viewing the configuration, structure, and files of the servers owned by Zip Online Services, S.L. Any incidents resulting from negligent or malicious actions will be the user's civil and criminal responsibility.

Intellectual Property of Hosted Content

The use of services provided by Zip Online Services, S.L. contrary to intellectual property laws is prohibited, specifically:

• Any use that is against Spanish law or infringes the rights of third parties.
• Publishing or transmitting any content that, in the judgment of Zip Online Services, S.L., is violent, obscene, abusive, illegal, racist, xenophobic, or defamatory.
• Distribution of cracks, software serial numbers, or any other content that violates third-party intellectual property rights.
• Collecting and/or using personal data of other users without their explicit consent or in violation of Regulation (EU) 2016/679 of the European Parliament and the Council of April 27, 2016.
• Using the domain's mail server and email addresses for sending bulk unsolicited emails.

The user is fully responsible for their website's content, transmitted and stored information, hyperlinks, third-party claims, and legal actions concerning intellectual property, third-party rights, and child protection.

The user is responsible for complying with applicable laws, regulations, and online service operation standards, e-commerce laws, copyright laws, public order regulations, and universal Internet usage principles.

The user will indemnify Zip Online Services, S.L. for any expenses incurred due to Zip Online Services, S.L.'s involvement in any cause attributable to the user, including legal fees and defense costs, even in case of a non-final judicial decision.

Protection of Hosted Information

Zip Online Services, S.L. makes backup copies of the contents hosted on its servers but is not responsible for data loss or accidental deletion by users. Likewise, it does not guarantee total data restoration deleted by users, as such data may have been deleted and/or modified during the elapsed time since the last backup.

Backup restoration is only included in the service price if data loss is attributable to Zip Online Services, S.L.

Commercial Communications

In accordance with the LSSI, Zip Online Services, S.L. will not send unsolicited advertising or promotional communications via email or other electronic means unless previously requested or expressly authorized by recipients.

Users with a prior contractual relationship may receive commercial communications about similar products or services.

The user may request to stop receiving commercial communications through Customer Support channels after verifying their identity.